HOSPITALITY ASSURANCE PROGRAMME
July 2010 - September 2011
Starting 01 July 2010 and ending 30 September 2011, the Hospitality Assured Certification for the Caribbean programme seeks to actively encourage tourism and hospitality business in the Caribbean to gain Hospitality Assured certification by putting in place well developed service ideals, values and principles that support a culture of excellence.
Project Goal: To promote a culture of quality, service excellence and continuous improvement in the Caribbean, which are driven by international standards and certification, in order to strengthen the business performance and overall competitiveness of tourism enterprises in the region. Project Achievements: